About us

At Churchill Estates Management, our success stems from good communication and understanding our Customers’ needs. The Resident or apartment Owner is always our Customer, and so is the Developer, Landlord, Right to Manage (RTM) company or investor that we may act on behalf of. We create value by improving efficiencies and minimising costs through proactive management.

Our Services Include

  1. Flexible personal approach
  2. 24/7 emergency Careline Support
  3. Excellent communication and proactive approach
  4. Regular meetings with Residents to ensure a quality service is maintained
  5. Dedicated, qualified and professional team
  6. Robust financial management
  7. Thorough consultation on major issues
  8. Transparency, accountability and value for money
  9. Strict monitoring of maintenance contracts
  10. Compliance with all legal and regulatory requirements
  11. Ongoing staff training
  12. We are a voluntary member of the Property Ombudsman Service

Our fees include all the services that you would expect to receive from a professional, proactive property management company and more.

All contracts are properly tendered from independent contractors and service providers.

OUR MISSION

Providing enjoyable, safe and worry-free retirement living.

OUR VISION

To be the market-leading retirement management company through Customer and Colleague satisfaction.

Senior Management Team

We are proud that all our senior management team are highly experienced and qualified experts in their field, as well as being members of recognised bodies.

We are an active and leading member of the Association of Retirement Housing Managers (ARHM) and wholeheartedly support its determination to improve standards across our industry.

Gender pay gap report

Permissions

Please fill out this form to seek Permission for alterations to your property. Once submitted, the form will be reviewed by the Property Services team and you will be contacted with the outcome.

Note that a Permissions fee will be payable prior to CEM giving approval to your Permissions request. You will receive an invoice with the relevant fee as part of this process, to the email address you include on the form.

Any alterations carried out without CEM’s Permission may be in breach of your lease agreement, and may incur an additional fee and/or prompt CEM to request that the work is reinstated to its original condition.