Maintenance & Repairs - Churchill Estates Management

FAQ Categories

Who is responsible for repairs within my apartment?

The terms of your lease will define the areas of your apartment you are responsible for. These typically include internal wall and ceiling plaster, flooring, internal doors, bathrooms, and kitchen. Please speak to your On-site Manager should you want clarity on your repair responsibilities.

Who is responsible for repairs/maintenance of the communal areas?

The landlord or managing agent is responsible for ensuring that maintenance and repairs are undertaken within the communal areas. Your service charge is designed to cover these costs. Please speak to your On-site Manager should you want clarity on communal repair responsibilities.

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Permissions

Please fill out this form to seek Permission for alterations to your property. Once submitted, the form will be reviewed by the Property Services team and you will be contacted with the outcome.

Note that a Permissions fee will be payable prior to CEM giving approval to your Permissions request. You will receive an invoice with the relevant fee as part of this process, to the email address you include on the form.

Any alterations carried out without CEM’s Permission may be in breach of your lease agreement, and may incur an additional fee and/or prompt CEM to request that the work is reinstated to its original condition.

Name

Who is applying

Address

Post code

Telephone number

Email

Do you own the property?

Yes No

If no please provide further detail regarding your interest in the property

Please provide a brief outline of the proposed works

Proposed length of work

Contractors Company name

Contractors Address

Contractors email

Contractors Telephone number

POA evidence

Contractor’s scope of works on company headed paper

Contractor’s RAMs

Public Liability Insurance